Contact & support
RealTeaCRM is in beta and run by a small team. Everything below is a real, monitored channel — we would rather tell you exactly what to expect than promise a support desk we do not have yet.
Email us
gpt.mitch@gmail.comPut the topic in the subject line (sales, support, billing, privacy, security) and it will reach the right place.
Sales & questions
Within 1 business dayDeciding whether this fits your brokerage, or want a walkthrough.
Customer support
Within 1 business daySomething is broken, or you are stuck. Include your account email.
Billing
Within 1 business dayInvoices, plan changes, cancellation, refunds.
Privacy & data requests
Acknowledged within 3 business daysAccess, correction, deletion, or export — including on behalf of your clients. We act as a processor for the contact data you store here.
Security
Acknowledged within 3 business daysVulnerability reports. See our security.txt. Please do not test against a live brokerage's data — ask and we will give you a test account.
For how we handle your data, see the Privacy Policy.